This page, together with our Privacy Policy and General Website Terms & Conditions, tells you information about us and informs you of the legal terms and conditions (the “Terms”) which govern your use of our ("Seller", "We", "Us", "Our") webstore (the "Webstore").
These Terms will apply to any contract between you and the Us in respect of your purchase of video game related products, items and other content (“Products”) on the Webstore (“ Contract”).
Please read these Terms carefully and make sure that you understand them before ordering from the Webstore. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to place an order.
You should print a copy of these Terms off or save them to your computer for future reference.
We amend these Terms from time to time, as set out in Condition 11. Every time you wish to place an order, please check these Terms to ensure that you understand the terms which will apply at that time.
Age restriction
You may only purchase Products from the Webstore if you are at least 18 years old.
Right of Withdrawal and Refund for European Union customers
This Condition 12 only applies to European Union (“ EU”) customers.
EU law provides you with a right of withdrawal on software sales (i.e. the agreement between you and Us). This can be excluded for digitally provided content once the content is provided to the end user. The EU statutory right of withdrawal ends 14 days after you purchase or (where you have provided the appropriate consent and acknowledgement) the moment you start downloading the content and services for the first time (whichever is sooner).
We are obligated to inform you of your EU right of withdrawal in detail, which you can find in Schedule 1. If this Condition 12 should in any way differ from Schedule 1, the terms in Schedule 1 shall prevail
Problems with the Products
Your contract with Us means that we will make every reasonable effort to resolve any products or queries You may have. To contact us, please refer to Clause 4.6 above. If difficulties are encountered with the performance or non-performance of an ancillary service provided to You (for example, access to the server), that is related or required to use the Product We have sold, then we may refer you to specialised external support, however you should always contact us in the first instance.
